Mercedes-Benz of Beaconsfield

Had great customer service from the Sales Executive who was patient and explained everything I needed to know and couldn't have been more helpful! Due to the Sales Executive Mercedes was my first ever try of an electric car and what an experience it was!

I have recently had cause to use the body shop to get some repairs done to my car, the Advisor was fantastic in keeping me informed at all stages throughout the repair. The Advisor showed excellent customer focus and made the whole experience seamless. The repair itself is superb, my car looks like new. Keep up the excellent work.

Just wanted to say how impressed I am with the service that the service advisor provided, it is second to none! Although my car is small, it is special to me and they dealt with my enquiries and requests in a helpful, friendly and efficient manner. Mercedes/Smart is very lucky to have them as part of their staff and I send my sincere thanks for persevering with the key issue and getting it sorted. You're a star! Best Wishes

I felt compelled to write this email as I want everyone to know how fantastic customer service and the service department are at the Beaconsfield branch. From the first initial phone call, the Service Advisor that took my call was super helpful and understanding, to taking my car in where I was greeted with a warm welcome and total professionalism. Awesome! Can't sing their praises enough. It's Mercedes all the way for me now, and that's because of their amazing aftercare! Thank You so much Mercedes of Beaconsfield.

I came in this morning with a broken wing mirror. The technician from the body shop department fitted it straight away and re-connected the camera for me, saving me hundreds of pounds for a new one. Such great service as always, I'm very grateful.